Frequently Asked Questions

As a general rule, allow about one cubic inch of capacity for every pound of body weight. A standard adult urn holds around 200 cubic inches, while our small keepsake urns hold about 3 cubic inches — a symbolic portion. See the Urn Size Guide for charts and examples.

Solid brass or lightweight aluminum, with selected wood designs — each hand-finished with engraved bands, layered lacquers and a protective felt base. Read about our craftsmanship.

Yes. Many families choose keepsake urns — singles or sets of four — so each family member can keep a little of their loved one close.

Unscrew the threaded lid, gently transfer a small amount with the included scoop or funnel (or a small spoon), and screw the lid back until snug. Our guide Do you put ashes directly in an urn? walks through it step by step.

Shipping is free on every U.S. order. Orders placed before 2pm ET on weekdays are dispatched within 1 business day and usually arrive within 3–5 business days. Expedited options are available at checkout — see Shipping & Delivery.

Every order is covered by a 30-day, stress-free returns promise. Full details on the Returns page.

Yes — every urn closes with a precision threaded, screw-down lid, and the felt base protects the surface it rests on.

Yes, in carry-on. TSA asks that urns can be X-rayed; our keepsakes are ideal for travel. There is a TSA note in the size guide.

Our current collection focuses on cremation urns, keepsake urns and heart urns. Pet urns and cremation jewelry are arriving soon — ask us and we will let you know the moment they are available.

Yes — we offer trade pricing and fast dispatch for funeral homes and celebrants. See our Funeral Homes & Trade Partners page.